FAQ

Orders are delivered with ACS Cyprus. Delivery is usually completed within 1–3 business days after dispatch, depending on your location and ACS route schedule.

Shipping cost is calculated at checkout based on your order and delivery area. Usually a 2.5€ is added and will be shown automatically during checkout.

Orders are normally prepared and dispatched within 1 business day (excluding weekends and public holidays). During high-demand periods, dispatch may take slightly longer.

Yes, we deliver across Cyprus via ACS Cyprus, including most cities and districts. Delivery time may vary for remote areas.

If you’re not available, ACS may leave a notice and/or attempt redelivery, or hold the parcel at the nearest ACS point for collection (depending on ACS procedures in your area).

If your order has not been dispatched yet, we can usually help update the delivery details. Please contact us as soon as possible with your order number.

Yes. We provide 100% authentic products from trusted brands and authorized sources.

Yes. Our checkout uses secure encrypted payment processing and we do not store full card details.